How Generosity Nearly Cost Me My Business
I thought low rates and endless yeses made me generous – until it nearly broke my business. On the difference between being nice and being kind, and why boundaries became the foundation.
Stop Hiring One Person To Do Five Jobs
Hiring one VA to cover admin, socials, books and ops? That’s not one job – it’s five. Why the right support is an ecosystem, not a single hero hire.
Behind the Screens with Fleur Gowland
An honest Q&A series with small business owners, service providers, and support pros sharing how they actually do business – from the systems that keep them going to the boundaries that keep them sane.
Behind the Screens with Tahlia Meredith
An honest Q&A series with small business owners, service providers, and support pros sharing how they actually do business – from the systems that keep them going to the boundaries that keep them sane.
Behind the Screens with Chantelle Beaunom
An honest Q&A series with small business owners, service providers, and support pros sharing how they actually do business – from the systems that keep them going to the boundaries that keep them sane.
The Power of Delegation
Knowing you should delegate and being ready to receive support are two different things. The real barriers aren’t tactical – they’re psychological: guilt, perfectionism, trust issues, fear of losing control.
Your VA Isn’t Your Employee (And Why That Matters)
Treating a contractor like an employee doesn’t just create confusion – it creates legal issues, damages working relationships, and isn’t fair to either of you. If you’ve only ever hired employees, the shift to working with VAs and virtual support professionals feels unfamiliar. This guide breaks down the three main ways to work with contractors (ad hoc, project-based, and retainer), what they actually mean, the money conversation nobody’s having, and why the mindset shift from employee to contractor is often the hardest part of outsourcing support.
