Real stories from real business owners doing the work behind the scenes.
This series shines a light on the people holding it all together – the creatives, strategists, service providers, and operators who are building businesses with heart, boundaries, and a whole lot of figuring-it-out-as-they-go.
You’ll find honest reflections, delegation lessons, capacity wins (and misses), and a look at what it really takes to keep a small business running sustainably – without the gloss.
Chantelle Beaunom is the founder of Right Angle Events, a Melbourne-based event logistics agency with over 10 years of experience delivering seamless events. Known for their behind the scenes calm and structured approach, Chantelle and her team specialise in operational planning, audiovisual production, and event execution for corporate clients, associations, and industry groups.
At the heart of Right Angle Events is a clear philosophy: great events come from great communication. The team’s success lies in asking the right questions early, anticipating roadblocks before they happen, and keeping clients updated without the overwhelm. Whether it’s a outdoor fundraising event, a large-scale family day, or a product launch, Right Angle Events brings structure, clarity, and confidence to every project because in events, you don’t get a second chance.
And the presence that Chantelle brings to your space? Magic. She’s the calm in what would normally be a storm (if you’ve ever run an event, you’ll know what I mean!). Come and meet this incredible Good Human, Chantelle.
Share a snapshot of your business with us – who you support, and what you do?
Right Angle Events is a Melbourne-based event agency known for planning, operational expertise, and seamless delivery of corporate, community, and custom events. With over a decade of experience, the team specialises in the logistics that bring complex events to life from strategic planning and vendor coordination to technical production and on the ground execution.
Right Angle Events has built a reputation for being a trusted partner for organisations who need their events to run like clockwork. Whether it’s a large-scale symposium or conference, a product launch, a family fun day, or an executive board meeting, the team thrives on turning creative ideas into structured, impactful experiences.
What do people think your work looks like – and what does it actually involve most days?
What People Think: Picking a venue
Ordering some catering
Sending a few emails
Turning up on the day and “making it happen”
A fun, social job where we just attend parties
What It Actually Involves: Strategic event planning aligned to business goals
Budget management and cost negotiations with multiple suppliers
Creating detailed run sheets and contingency plans
Coordinating permits, insurances, OH&S compliance, and risk management
Overseeing AV, staging, signage, furniture, and technical logistics
Managing multiple vendors and ensuring timelines align
Briefing and managing staff and volunteers
Troubleshooting live issues in real time (often without anyone knowing)
Post-event reporting, data analysis, and debriefing for improvements
What does “being supported” look like in your business right now?
Having a plan, getting everything out of my head and having a bench of people with skills to reach out to and actually asking for help.
What’s something you’ve delegated (or are considering delegating) – and what made you decide it was time?
I have some assistance with some marketing and they help with blogs, newsletters, copy writing. I would like to delegate some of the event planning side in future so I don’t have to juggle between business operations and client event projects.
How do you manage your capacity – or at least try to keep things workable during busy seasons?
Project management software and lists otherwise things get forgotten really quickly. I also have my calendar to remind me what’s going on and I have started using AI note takers as well to help me re cap my meetings.
Are there any boundaries or non-negotiables in your business that have made a real difference?
I have tried to limit when I check notifications, or emails on weekends or during work days, or when I reply to others as it can effect my confidence and mood at times if I look at something when I am supposed to be working on another task.
I also put my out of office on days I am not online to allow myself the breather from response as well.
What would you tell another small business owner who’s struggling to hand something over or make space for support?
I feel somebody needs to talk to me about this one because I have this problem haha my brain works a million miles an hour and I feel I want to ensure that before I hand anything over I have clear goals and outcomes and I don’t always have that prepared so I don’t ask for support..
What’s one thing you’ve learned about yourself through running your business?
I have resilience, I am learning where my confidence is and isn’t and I have learnt a lot of new skills along the way.
I am learning that I need to look to fill my confidence gaps with others who can.
And now – some rapid fire Q’s ♥
Work soundtrack: silence, Spotify, or background chaos?
Spotify
Biggest distraction when working from home?
Kids ( when its holidays)
Best time of day to get work done?
Usually during the day when kids are at school and usually earlier in the day
Go to snack..
Cheese or chocolate
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